Know your rights» Read more »
Tired of hearing "No" and "It's our policy"? Fed up with being given the runaround?
Find out what your flight rights are and how to enforce them.
We are volunteers committed to helping you all the way.
Air Passenger Rights Airlines think you have no rights - we prove them wrong 
The real reason for the holiday travel chaos: Canada is too soft on punishing airlines
Gábor Lukács Globe and Mail Jan 3, 2023
Without a change in enforcement, the air travel woes of 2022 will become the norm in Canada.
Sunwing must rebook you on other airlines or pay for your alternative transportation and other expenses. Three steps to assert and enforce your rights.
The report shows that Canada’s air passenger protection regime is unnecessarily complex, creates barriers to access to justice for passengers, and does not offer adequate protection to Canadians.
Air Passenger Protection Regulations: Address to the House of Commons Transport Committee
House of Commons Nov 21, 2022
Canadians should have the same rights and protections that European passengers have been enjoying for more than 15 years.
New Refund Regulations Shortchange Canadians
Jun 22, 2022
48 hours is not a reasonable time for providing alternate transportation.
Travel Advisory: Can I Cancel and Get a Refund?
Dec 25, 2021
Things to consider before cancelling your trip.
Statutory Chargeback
Nov 20, 2020
Didn't get what you paid for? Find out how to reverse credit card charges under provincial law.
New air travel rules shortchange stranded passengers
Dec 12, 2019
No compensation in the most common cases of flight delays and cancellations.
