Air Passenger Rights Airlines think you have no rights - we prove them wrong COVID-19
Airline Refunds: Address to the House of Commons Transport Committee
Restoring consumers' confidence and the rule of law is vital for the aviation sector's recovery, Dr. Gábor Lukács told Standing Committee on Transport.
Statutory Chargeback
Didn't get what you paid for? Find out how to reverse credit card charges under provincial law.
The minister’s about-face raises more questions than it answers.
Consumer Advocacy Group Urges Members of Parliament to Pass Bill Declaring Right to Refund for Cancelled Flights
Bill C-249 confirms that airlines must refund cancelled flights.
Asking Canadians to become an unsecured creditor of a major airline is completely unacceptable.
Coronavirus: How to Get a Refund?
Passengers who give up their travel in response to health authority advisories are entitled to a full refund to the original form of payment.
For the Record: Recording Phone Calls in Canada
Your recorded conversation can provide irrefutable evidence that your rights were denied.
COVID-19: You Lost Your Vacation. Have You Lost Your Right to a Refund?
Canadians are often not fully informed about their rights, and are too polite to demand a refund.