Why is hating the flag carrier a Canadian pastime?
Asking Canadians to become an unsecured creditor of a major airline is completely unacceptable.
Passengers who give up their travel in response to health authority advisories are entitled to a full refund to the original form of payment.
Your recorded conversation can provide irrefutable evidence that your rights were denied.
Canadians are often not fully informed about their rights, and are too polite to demand a refund.
No compensation in the most common cases of flight delays and cancellations.
The government argues the new rules are "world class." Nothing could not be further from the truth.
A roadmap for continuing public advocacy in the face of the government’s so-called air passenger bill of “rights.”