Please support this non-profit site that turns helpless passengers into empowered travellers.
Video Gallery
Media
Featured Videos
Media
Air Passenger Bill
Media
Air Passenger Rights in the Media
Please support this non-profit site that turns helpless passengers into empowered travellers.
News
- David Clement: Open Canada’s air travel market (Financial Post)
- Canadian airlines accused of ignoring COVID precautions, denying refunds (CP)
- Coronavirus: Majority of Canadians not comfortable flying since seat distancing axed, poll says (CP)
- Cancelled flight? How to get a full refund, and why Air Canada has more than its fair share of customer refund complaints (SCMP)
- Changes to airlines mean someone might be in the middle seat (CTV)
- Air Canada racks up more refund complaints than any foreign airline in U.S. (CP)
- Anxious passengers 'unlikely' to see refunds after airlines end physical distancing (CTV)
- Are Canadian travellers entitled to refunds on cancelled flights? (CTV)
- Air Canada offers refunds to some passengers with cancelled flights (CP)
- Watchdog says flight refund rules may need reworking to address possible ‘gaps’ (CP)