Air Passenger Rights
Airlines think you have no rights - we prove them wrong
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Denied Boarding
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Home
Practical Guides
Baggage
Damaged Baggage
Step By Step Guide
FAQ
Delayed Baggage
Step By Step Guide
FAQ
Lost Baggage
Step By Step Guide
FAQ
Glossary
Flight Delay
EU and EEA: Departing
EU and EEA: Arriving
FAQ: Departing and Arriving
Flight Cancellation
COVID-19: How to Get a Refund?
EU and EEA: Departing
EU and EEA: Arriving
Denied Boarding
Canada (before July 15, 2019)
FAQ
United States
FAQ
EU and EEA: Departing
EU and EEA: Arriving
Step By Step Guide: Departing and Arriving
FAQ: Departing and Arriving
Glossary
Statutory Chargeback
Alberta
British Columbia
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Nova Scotia
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COVID-19
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News Releases
Consumer Advocacy Group Urges Members of Parliament to Pass Bill Declaring Right to Refund for Cancelled Flights
Passenger and Disability Advocates Join Forces to Overturn Government's New Air Travel Rules
Anti-Passenger Regulations Alarm Advocacy Group
News
Air Canada ordered to pay B.C. family $3,000 over missed flight under new regulations (Vancouver Sun)
Report predicts cost hikes for Halifax flights south amid Air Canada-Transat merger (Chronicle Herald)
Travel reimbursement: a couple wins their case against Transat (The Canadian)
Non-essential travel ban could be difficult to implement: advocate (Global News)
Air Canada to suspend passenger service to Yellowknife and Labrador later this month (CBC)
Frustrated customers continue to demand refunds from airlines (Global News)
Halifax woman calls out airline for not enforcing COVID-19 health protocols during flight (Global News)
Supreme Court declines to hear bid for injunction in flight refund case (CP)
Airline watchdog ordered to develop new rules for flight cancellation refunds (CP)
B.C.-based class-action lawsuit targets 1-year expiry on WestJet travel credits (CBC)