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Tired of hearing "No" and "It's our policy"? Fed up with being given the runaround?
Find out what your flight rights are and how to enforce them.
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Air Passenger Rights Airlines think you have no rights - we prove them wrong 
The minister’s about-face raises more questions than it answers.
Consumer Advocacy Group Urges Members of Parliament to Pass Bill Declaring Right to Refund for Cancelled Flights
Oct 23, 2020
Bill C-249 confirms that airlines must refund cancelled flights.
Six consumer protection groups call on the feds to take immediate action.
Coronavirus: How to Get a Refund?
Apr 5, 2020
Passengers who give up their travel in response to health authority advisories are entitled to a full refund to the original form of payment.
New air travel rules shortchange stranded passengers
Dec 12, 2019
No compensation in the most common cases of flight delays and cancellations.
The government argues the new rules are "world class." Nothing could not be further from the truth.
The report shows that the proposed rules undermine the rights of passengers in some key areas, while largely regifting existing rights in other areas.