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Tired of hearing "No" and "It's our policy"? Fed up with being given the runaround?
Find out what your flight rights are and how to enforce them.
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Air Passenger Rights Airlines think you have no rights - we prove them wrong 
The Straw That Broke the Camel’s Back: The Airlines Have Gone Too Far
Maria Loranger Jul 12, 2020
Who will fly a Canadian airline in the future?
Six consumer protection groups call on the feds to take immediate action.
Coronavirus: How to Get a Refund?
Apr 5, 2020
Passengers who give up their travel in response to health authority advisories are entitled to a full refund to the original form of payment.
New air travel rules shortchange stranded passengers
Dec 12, 2019
No compensation in the most common cases of flight delays and cancellations.
The government argues the new rules are "world class." Nothing could not be further from the truth.
The report shows that the proposed rules undermine the rights of passengers in some key areas, while largely regifting existing rights in other areas.