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Know your rights» Read more »

Tired of hearing "No" and "It's our policy"? Fed up with being given the runaround?
Find out what your flight rights are and how to enforce them.
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Passengers who give up their travel in response to health authority advisories are entitled to a full refund to the original form of payment.

No compensation in the most common cases of flight delays and cancellations.

The government argues the new rules are "world class." Nothing could not be further from the truth.

Trudeau Government’s airline-friendly regulations reduce the protections afforded to Canadian travellers.

The report shows that the proposed rules undermine the rights of passengers in some key areas, while largely regifting existing rights in other areas.

The government has doubled down on its claim that their proposed rules are the “best in the world.” We show that this is false.

Media

Bill C-49 seeks to double the time passengers may be trapped in an aircraft on the tarmac, from the current 90 minutes to 3 hours.

Media

Government's Bill C-49 relieves airlines from paying compensation to passengers for flight disruptions due to "mechanical malfunctions."

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