Lost Baggage
Travel before within Canada July 15, 2019

General Principles

  • Checked baggage is deemed to be lost for the purpose of compensation if:
    • the airline admits the loss, or
    • it has been missing for more than 21 days.
  • The airline is liable for damages caused by loss of checked baggage, up to a certain limit: CAD$1,500 - CAD$2,100 (depending on the airline).

Important Deadlines

To assert your right to compensation, you must:

Failure to observe this deadline may result in losing your right to compensation.

Applicable Law

Your rights are governed by the airline’s Domestic Tariff.