Damaged Baggage
Travel within Canada before July 15, 2019

General Principles

  • The airline is responsible for damage to your checked baggage from the time you hand it over until it is returned to you.
  • The airline is liable for losses caused by damage to your checked baggage, up to a certain limit: CAD$1,500 - CAD$2,100 (depending on the airline).

Important Deadlines

To assert your right to compensation, you must:

Failure to observe these deadlines may result in losing your right to compensation.

Applicable Law

Your rights are governed by the airline’s Domestic Tariff.

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