Passengers whose flights are cancelled by WestJet due to a pilots strike are owed more than a mere refund of their airfares.
Gives airlines more flexibility in when and how to carry out maintenance - all at passengers' expense.
Zero dollars. That is how big of a fine Air Transat will have to pay for stranding 590 passengers on the tarmac at the Ottawa Airport for hours, without access to water, food, or fresh air.
There are good reasons to question the true purpose of the inquiry, and to wonder whether it is a mere publicity stunt by the Agency.
For a growing number of passengers, tallness is a fact of life. The practice of charging them for the legroom they genuinely need is unlawful.
We caution the public about the wealth of misinformation that has been circulating concerning the Air Passenger Bill (C-49).
The Agency suffers from a host of problems that should disqualify it from any involvement in passenger rights issues.