The government argues the new rules are "world class." Nothing could not be further from the truth.

A roadmap for continuing public advocacy in the face of the government’s so-called air passenger bill of “rights.”

Flair must rebook you on other airlines or pay for your alternative transportation and other expenses. Three steps to assert and enforce your rights.

The government has doubled down on its claim that their proposed rules are the “best in the world.” We show that this is false.

The government's new regulations will make things worse for Canadian air passengers.

The new regulations are too little, too late. Canada misses an opportunity, and remains at the back of the pack.

Canadian Transportation Agency member who adjudicates disputes between passengers and airlines is married to a prominent lawyer for IATA.

Airlines must pay up to CAD$2,100 per passenger.