Air Passenger Rights
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Practical Guides
Baggage
Damaged Baggage
Step By Step Guide
FAQ
Delayed Baggage
Step By Step Guide
FAQ
Lost Baggage
Step By Step Guide
FAQ
Glossary
Flight Delay
EU and EEA: Departing
EU and EEA: Arriving
FAQ: Departing and Arriving
Flight Cancellation
COVID-19: How to Get a Refund?
EU and EEA: Departing
EU and EEA: Arriving
Denied Boarding
Canada (before July 15, 2019)
FAQ
United States
FAQ
EU and EEA: Departing
EU and EEA: Arriving
Step By Step Guide: Departing and Arriving
FAQ: Departing and Arriving
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Media Coverage
Regulator orders WestJet to boost lost luggage compensation
Paul Waldie
Globe and Mail
Nov 25, 2010
Luggage challenge flies
Aldo Santin
Winnipeg Free Press
May 16, 2009
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News Releases
Revamp Canada's Air Passenger Protection Regime: Report
Court of Appeal Largely Upholds Air Passenger Protection Regulations
House of Commons Committee Vindicates Passengers' Right to Refund
News
Air Canada wins best airline in North America for fourth straight year (The Star)
Passengers stuck on sweltering plane in Jamaica denied compensation by WestJet (CTV News)
Frustrated fliers file thousands of travel-related complaints in past few months (Global News)
Delays and cancellations as WestJet still dealing with weekend outage (CHEK News)
Pearson airport hikes user fees to new high after summer of chaos (The Star)
User fees at Toronto Pearson International Airport set to rise next year (Global News)
Air Canada passenger’s bag arrives destroyed. A nightmare followed (Global News)
London, Ont., couple's luggage returned with help of GPS tracker and a Good Samaritan (CBC)
Compensating passengers for flight disruptions not enough: Advocate (CP)
‘Simply misinformation’: new travel regulations create exploitable loophole, critics say (Global News)
Air Passenger Rights Airlines think you have no rights - we prove them wrong Air Passenger Rights Airlines think you have no rights - we prove them wrong 
