Disputes may soon be decided by airline-picked judges whose livelihood depends on the airline's goodwill and ongoing business relationship.
Cabinet should promptly amend the Air Passenger Protection Regulations' price advertising provisions to end junk fees in air travel in Canada.
Precious little has been said about the rights of affected passengers who already purchased tickets on flights that WestJet cancelled.
Budget Bill perpetuates the existing loopholes, creates a new one, and encroaches on fundamental rights.
Looming strike underscores stark contrast between Canada's APPR and the European Union’s gold standard of passenger protection.
Canada should amend the law by both enhancing enforcement and harmonizing the framework with the EU’s air passenger protection regime.
The report shows that Canada’s air passenger protection regime is unnecessarily complex, creates barriers to access to justice for passengers, and does not offer adequate protection to Canadians.