Air Passenger Rights Airlines think you have no rights - we prove them wrong Air Passenger Bill of Rights
Privatized Complaint Adjudication: Address to the Standing Senate Committee on Transport
Government proposal is illusory, ineffective, unprecedented in the Western world, and unfair to passengers.
Disputes may soon be decided by airline-picked judges whose livelihood depends on the airline's goodwill and ongoing business relationship.
Junk Fees in Air Travel: Address to the House of Commons Transport Committee
Cabinet should promptly amend the Air Passenger Protection Regulations' price advertising provisions to end junk fees in air travel in Canada.
WestJet’s “Route Suspension”
Precious little has been said about the rights of affected passengers who already purchased tickets on flights that WestJet cancelled.
Air Passenger Protection Reform: Address to the House of Commons Finance Committee
Budget Bill perpetuates the existing loopholes, creates a new one, and encroaches on fundamental rights.
Air Passenger Protection Reform: Address to the Senate Transport Committee
Budget Bill perpetuates the existing loopholes, creates a new one, and encroaches on fundamental rights.
WestJet Strike: What Are My Rights?
Looming strike underscores stark contrast between Canada's APPR and the European Union’s gold standard of passenger protection.
Air Passenger Protection Reform: Address to the House of Commons Transport Committee
Canada should amend the law by both enhancing enforcement and harmonizing the framework with the EU’s air passenger protection regime.
