Gabor Lukacs has fought and won countless court challenges against airlines, a mission he pursues in his spare time.
Please support this non-profit site that turns helpless passengers into empowered travellers.
Please support this non-profit site that turns helpless passengers into empowered travellers.
Download Reports
- Analysis of the Proposed Amendments to Canada's Air Passenger Protection Regulations (Mar. 2025)
- Air Travel Complaints Cost Recovery Fee: Implementing the Policy Objective (Nov. 2024)
- Strengthening Canada's Air Passenger Protection Regulations (Aug. 2023)
- Losing Ground: Erosion of Canada's Air Passenger Protection Regime (May 2023)
- From the Ground Up: Revamping Canada's Air Passenger Protection Regime (Dec. 2022)
- Deficiencies of the Proposed Air Passenger Protection Regulations (Feb. 2019)
News
- Air Canada wins best airline in North America for fourth straight year (The Star)
- Passengers stuck on sweltering plane in Jamaica denied compensation by WestJet (CTV News)
- Frustrated fliers file thousands of travel-related complaints in past few months (Global News)
- Delays and cancellations as WestJet still dealing with weekend outage (CHEK News)
- Pearson airport hikes user fees to new high after summer of chaos (The Star)
- User fees at Toronto Pearson International Airport set to rise next year (Global News)
- Air Canada passenger’s bag arrives destroyed. A nightmare followed (Global News)
- London, Ont., couple's luggage returned with help of GPS tracker and a Good Samaritan (CBC)
- Compensating passengers for flight disruptions not enough: Advocate (CP)
- ‘Simply misinformation’: new travel regulations create exploitable loophole, critics say (Global News)