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Tired of hearing "No" and "It's our policy"? Fed up with being given the runaround?
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"I have never ever said that the bill of passenger rights is contained in the legislation," said Garneau to Senate Committee on Transport.

Media

We pull apart the forthcoming law on overbooking, delays and tarmac holds — and find other countries offer more protection to passengers.

Toothless Bill C-49 fails to protect travellers and should be amended, Dr. Gábor Lukács told Standing Committee on Transport.

Zero dollars. That is how big of a fine Air Transat will have to pay for stranding 590 passengers on the tarmac at the Ottawa Airport for hours, without access to water, food, or fresh air.

Media

Air traveller's best friend

The National Dec 20, 2016

Gabor Lukacs has fought and won countless court challenges against airlines, a mission he pursues in his spare time.

The Agency suffers from a host of problems that should disqualify it from any involvement in passenger rights issues.